*EMBARGOED All research presented at the 2021 ACG Annual Scientific Meeting and Postgraduate Course is strictly embargoed until Sunday, October 24, 2021, at 3:30 pm EDT.
P0897 Patient Perception of Telehealth Services Compared to In-Person Office Visits Across Multiple Gastroenterology Practices
Author Insight from Naresh Gunaratnam, MD, Huron Gastroenterology Associates
What’s new here and important for clinicians?
To encourage greater use of telemedicine during the pandemic, federal regulators temporarily relaxed restrictions and raised Medicare payment for telemedicine visits to the same level as in-person visits and waived or reduced cost sharing for patients. As pandemic-related regulations expire, policymakers may need to address insurance coverage of telemedicine services going forward.
This survey-based study adds to existing literature showing high rates of patient and provider satisfaction with telehealth and additionally shows that the quality of virtual care can be perceived as similar to in-person care.
What do patients need to know?
Telehealth is a convenient way for you and your healthcare team to connect without reducing the quality of your care. The benefits of telehealth include scheduling flexibility, shorter wait times, and reduced travel time and costs. Patients are generally very satisfied with virtual visits and most view the quality of care as similar to that of in-person visits. Few patients experience technical difficulties or require follow-up office visits.
Naresh Gunaratnam, MD, Huron Gastroenterology Associates
gunaratnamn [at] hurongastro [dot] com
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